What a facilities manager actually needs from a janitorial contractor, and how we deliver it.
There is no shortage of janitorial contractors in the West Metro. Facilities managers typically have three or four options at any price point. The question is not whether a contractor can clean a building — most can — but whether they will clean it consistently to a documented standard, communicate problems in writing, and stay on the account long enough to be worth the transition cost.
Every contract starts with a documented scope. Every task, every area, every frequency is in writing before the first visit. When something changes, the scope is updated. This is the standard we hold ourselves to and the one we ask clients to hold us to.
22 years of operating in this specific market means stable supervisory staff and crews who know the building types, the seasonal conditions, and the buyer expectations of the Wayzata area. A contractor with a two-year history in the market does not have that.
You get a named crew and a named supervisor, not a rotating pool. The same people clean your building each visit. They know where the supply closet is, which conference room has the tricky lock, and what the point of contact's preferences are.
We carry general liability insurance and workers' compensation. A certificate of insurance is available with every written quote. Most facilities managers require this before any contractor enters the building.
The monthly price in your contract is the price you pay. Changes to scope are documented and priced before they take effect. We do not add line items after you sign.
Issues are responded to next business day for standard items, same day for items affecting facility operations. You have a named supervisor contact, not a general inbox number.